Frequently Asked Questions
When and where will the wedding take place?
Our wedding will take place on April 24, 2027, at Grand Palladium Costa Mujeres. The religious ceremony will be held at the Crystal Chapel, followed by cocktails at the Secret Garden and the reception at the Poseidon Crystal Ballroom.
Do I need to stay at the resort?
Yes. In order to join us for our celebration and have access to the wedding events, guests must stay at Grand Palladium Costa Mujeres and book their accommodations exclusively through the link provided in our invitation.
Please note that reservations must be made through our designated link.
How do I book my stay?
Please use the hotel booking link found in the bottom section of our website. Booking through this link will ensure access to all wedding events and designated celebration areas.
You can also use this link:
What is the RSVP deadline?
Please confirm your attendance no later than February 15, 2027. We greatly appreciate your timely response so we can thoughtfully prepare every detail of this very special weekend.
When must my hotel reservation be paid in full?
The remaining balance for your reservation must be paid in full no later than February 20, 2027. We recommend making your payments in advance to avoid any inconvenience.
What events are planned for the wedding weekend?
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The celebration begins with a welcome party on April 23.
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The wedding ceremony and reception will take place on April 24.
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A post-wedding catamaran excursion to Isla Mujeres will take place on April 25.
For exact times and locations, please visit the Wedding Details section.
May I attend only some of the events?
Yes. Please let us know which events you will be attending when submitting your RSVP or by contacting our wedding team.
What is the dress code for the welcome party?
The dress code is semi-formal / beach elegance.
Women: Sky blue
Gentlemen: Beige or sand tones
What is the dress code for the wedding ceremony and reception?
The dress code is formal attire in bright, vibrant colors. We kindly ask guests to refrain from wearing white or ivory, as these colors are reserved for the bride.
What time should we arrive for the ceremony?
The religious ceremony will begin at 4:00 p.m. We recommend arriving 20 to 30 minutes early to allow enough time to be seated before the ceremony begins.
What is the dress code for the post-wedding catamaran celebration?
The dress code is all white. 🤍 We recommend wearing light, comfortable clothing to enjoy the day at sea. Please remember to bring your swimsuit.
What should I bring for the catamaran excursion?
In addition to your all-white attire, we recommend bringing a swimsuit, sunscreen, sunglasses and anything else you may need to comfortably enjoy a day at sea.
Will there be a photographer aboard the catamaran?
Yes. 📸 We will have a photographer on board to capture the special moments of our post-wedding celebration as we sail to Isla Mujeres.
Are children invited?
Yes, children are welcome.
What should I do if I have dietary restrictions or allergies?
Please include any dietary restrictions or allergies in the message section of the RSVP form so our wedding planning team can make the appropriate arrangements.
How do I arrange transportation from the airport to the hotel?
We recommend booking your round-trip transportation between Cancún International Airport and Grand Palladium Costa Mujeres in advance.
You may book your transportation with First Mayan Transfers here:
📞 +52 998 224 2170
✉️ firstmayantransfers1@gmail.com
Who can I contact if I have any questions?
For any questions regarding your reservation, accommodations or payment process, please contact our group reservations coordinator directly:
Alan Y. Diaz Cabrera
Palladium Hotel Group
📞 +52 998 868 5200 Ext. 88620
🇺🇸 USA: 855 280 5717
✉️ alan.diaz@palladiumweddings.com
When emailing Alan, you may also copy our wedding planner, Camila Magarelli, so she can follow up if needed:
We can’t wait to celebrate this unforgettable weekend with you!